Equipment

by old_man_biking

Downloads: 2,381 (11) • Reviews: 3

Version:

3.0.6010

Updated:

Jun 15, 2016

time out error when trying to activate

time out error when trying to activate

Postby jrohlik » Wed Sep 04, 2013 12:38 pm

Hello,

I just purchased the software today and was hoping to get everything setup, but I can not get past the activation step.
I enter in my purchase ID and click activate.
Then I get a popup that says the operation timed out out.

Any idea as to what is causing this?

I am going to try on a different computer tonight when I get home from work in case it is a firewall setting.
Any other know activation problems? or suggestions as to what might be causing this?

Thanks!
jrohlik
 
Posts: 4
Joined: Wed Sep 04, 2013 8:11 am

Re: time out error when trying to activate

Postby old_man_biking » Fri Sep 06, 2013 6:54 am

According to your post you have tried to activate from work, right?
Many companies restrict Internet access and apply firewalls and filters. So I'm pretty sure that this caught you.
You should try from home, using a "normal" internet connection.
As you haven't posted a follup-up, I assume that you already did this and succeeded.

Cheers,
OMB
old_man_biking
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Posts: 6770
Joined: Mon May 28, 2007 8:07 am
Location: Munich, Germany

Re: time out error when trying to activate

Postby jrohlik » Fri Sep 06, 2013 7:29 am

I'm sorry, yes, I went home and activated it no problem...

Then I came into work and switched my internet over to my cell (tethered) and activated it here! :D

Thanks!
jrohlik
 
Posts: 4
Joined: Wed Sep 04, 2013 8:11 am


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