Backup

by old_man_biking

Downloads: 1,496 (10) • Reviews: 4

Version:

3.0.6694

Updated:

Apr 28, 2018

Error when trying to restore BU

Error when trying to restore BU

Postby dash » Fri Oct 18, 2013 2:11 am

Get error message(s) when trying to restore a BU
(see attachment)
plse advise
thanks
Attachments
Schermafbeelding 2013-10-17 om 20.36.22.png
Schermafbeelding 2013-10-17 om 20.36.22.png (34.75 KiB) Viewed 4798 times
dash
 
Posts: 2
Joined: Sun Sep 04, 2011 1:20 pm

Re: Error when trying to restore BU

Postby old_man_biking » Fri Oct 18, 2013 2:55 am

Hi Simon,

the message - as far as I can interpret the Dutch text - says that the plugin cannot determine the path name of the backup'ed logbook file.
Question: where was your logbook file stored, when you created the backup?
I assume that it's either on a removable device (USB stick, ...) or on a connected network drive.
I further assume that upon restore this drive is not connected or connected to another drive name.
--> solution: assure that the drive is connected with its usual drive letter
Other possibility: it has a UNC name like "\\SimonsPC\Share\...".

Are my assumptions correct? Does the proposed solution work?

For further analysis:
Temporarily rename the .st3backup file so that it has extension .zip and open that file (it's in fact a zip file).
The opened .zip file should contain a folder "%ArbitraryPath%".
Open that as well and you should see one folder per drive name, containing files backuped from this drive.

Depending on your response I can tweak the plugin, so that it can handle situations like these.

Cheers,
OMB
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Re: Error when trying to restore BU

Postby old_man_biking » Fri Oct 18, 2013 3:24 am

After some analysis: I'm pretty sure that your logbook file was on a network drive with a UNC pathname "\\Server\Share\...".
Please check that and give feedback.
If yes, I'll have a fix very soon.
Please send me a PM with your email address and I'll send you a beta version to see of this solves your issue.

Cheers,
OMB
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Re: Error when trying to restore BU

Postby dash » Fri Oct 18, 2013 3:56 am

Hi OMB

using dropbox to store my BU's. During restore Dropbox was connected to my computer.

Using the zipfile tweak : shows the logbook3 file is in "%ArbitraryPath%\\\psf\Home\Documents\

Assume dropbox is similar to the networkdrive structure
dash
 
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Re: Error when trying to restore BU

Postby old_man_biking » Fri Oct 18, 2013 6:04 am

Yep, that should be similar.

EDITED: problem solved; as I had suspected UNC file names caused problems. New version with a fix will be released in a week or two.
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