No more syncing between ST3 and mobi

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No more syncing between ST3 and mobi

Postby 6co2000 » Tue Sep 06, 2016 5:02 am

Hello, did anyone face this sort of problem and could help?
My ST3 has been refusing to sync with mobi for the last week or so. In fact, last sync was Aug 28.
I do get all my workout out of Garmin into Mobi no problem, but they are not syncing with the desktop application like they used to.
In fact, it used to work just perfect and I would never worry about it normally...

any idea what could have gone wrong?
I tried signing out of CloudSync in the software and signing back in, but it made no difference. Interestingly, I get NO error message at all...!

thx
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Re: No more syncing between ST3 and mobi

Postby Peter Hocking » Wed Sep 07, 2016 4:18 am

I'm finding exactly the same issue! Garmin Connect uploads are fine but no syncing to Mobi :(

Any help please!
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Re: No more syncing between ST3 and mobi

Postby admin » Wed Sep 07, 2016 11:05 am

The forums are indicated for product assistance only.

Email support@sporttracks.mobi to open a support ticket.
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Re: No more syncing between ST3 and mobi

Postby philipshambrook » Thu Sep 08, 2016 2:22 am

Not any assistance, but it's working fine here. Have you tried removing the connection to ST3 from .mobi then remaking it from ST3?

https://sporttracks.mobi/user#page=sharing
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Re: No more syncing between ST3 and mobi

Postby Peter Hocking » Sat Sep 10, 2016 7:15 am

Thanks for that, actually that did work but now only syncing one way from ST3 to Mobi but not the other way around!
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Re: No more syncing between ST3 and mobi

Postby philipshambrook » Sat Sep 10, 2016 7:25 am

If it's going out, but not in, then maybe you've got something blocking incoming connections.
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