Garmin 735XT - Maps not showing when using HRM-TRi monitor

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Garmin 735XT - Maps not showing when using HRM-TRi monitor

Postby matsjo » Fri Aug 12, 2016 9:52 am

Hi,

Using Garmin 735XT and it have been working perfectly well with both sporttracks.mobi and ST3. After adding a Garmin HRM-Tri band yesterday newly imported activities do not show the map any longer. All other data seems to be correctly imported. Same problem in Mobi and ST3 and for biking and running.

Attached is a picture of sporttracks.mobi with the problem.

Maps, tracks and all data are showed correctly in Garmin Connect.

Any ideas whats happening?


/Best regards, Mats

Screen Shot 2016-08-12 at 16.42.57.png
Screen shot
Screen Shot 2016-08-12 at 16.42.57.png (195.94 KiB) Viewed 3251 times
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Re: Garmin 735XT - Maps not showing when using HRM-TRi monit

Postby skygod » Mon Aug 15, 2016 2:55 pm

I have been using the 735XT for some months now, i have really tried to make it work okay on ST3 but there are to many problems.
I experience problems from time to time with wrong data. Sometimes values (time, length, etc.) totally wrong.
When it comes to multisport, there is no support in ST3.
So far I believe that using Garmin Connect is the only way to support the 735. Even not so sophisticated.
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Re: Garmin 735XT - Maps not showing when using HRM-TRi monit

Postby admin » Tue Aug 16, 2016 1:14 pm

The 735XT should work fine and the HRM-TRI strap is fully supported including swim HRM. Multi-session recorded workouts are supported as far as we are aware. You can use the Garmin Connect auto-sync to SportTracks, or manually import the FIT files. Both should work fine.

We are not aware of any import problems at this time. I'm not sure why @skygod is experiencing issues.
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Re: Garmin 735XT - Maps not showing when using HRM-TRi monit

Postby skygod » Tue Aug 16, 2016 1:54 pm

As mentioned most files work, but some have wrong values.
Multisport never works.

Admin, can you import this file to ST3?
It is from a SwimRun race this Sunday.
Looks like this for me.
Wrong_import.JPG
Wrong_import.JPG (43.85 KiB) Viewed 3193 times
Attachments
68EA4201.FIT
(101.59 KiB) Downloaded 167 times
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Re: Garmin 735XT - Maps not showing when using HRM-TRi monit

Postby admin » Tue Aug 16, 2016 9:58 pm

I've confirmed this cannot be directly imported into ST3. Unfortunately this was never reported as a bug, so we didn't know about it. :( I'll add a post for it.

Good news. The file works fine in SportTracks online direct upload and auto-sync from Garmin Connect, w/ CloudSync to ST3 all fine... I'm assuming you've done two hours of about 25 alternating run/swim segments which is what I see on Garmin Connect and SportTracks.

So the original poster's problem seems to be ok, and this seems to be a different issue that was never reported to us.
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