Won't load on Windows 10

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Won't load on Windows 10

Postby steve-waters » Wed Sep 02, 2015 7:23 am

Folks - are there any known issues at the moment?

My SportTracks was working fine up until about two or three days ago now it won't open a window - each time I click to open it creates and instance and process but no display of the application.

Where can I start to look to get this working.

Thanks in advance,
Steve
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Re: Won't load on Windows 10

Postby admin » Thu Sep 03, 2015 12:54 pm

ST3 on Win10 is fine. Check the forums for the AVG bug. Sounds like you ran into that.
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Re: Won't load on Windows 10

Postby steve-waters » Thu Sep 03, 2015 3:05 pm

Excellent thanks will do a search - I do have AVG installed.

Thanks
Steve
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Re: Won't load on Windows 10

Postby steve-waters » Sun Sep 06, 2015 7:47 am

We are working again - didn't search just uninstalled AVG and all working.

Didn't realise how much I use or was dependant on SportTracks till it didn't work.

Thanks for the advice,
Steve
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Installed latest (3Sep) DOWNLOAD, now ST will not open

Postby rbowman » Mon Sep 07, 2015 7:45 pm

ST opens but without any data. Below is the error I get.

Unexpected end of file while parsing CDATA has occurred. Line 53193, position 6038.

at System.Xml.XmlTextReaderImpl.Throw(Exception e)
at System.Xml.XmlTextReaderImpl.Throw(String res, String arg)
at System.Xml.XmlTextReaderImpl.ParseCDataOrComment(XmlNodeType type, Int32& outStartPos, Int32& outEndPos)
at System.Xml.XmlTextReaderImpl.ParseCDataOrComment(XmlNodeType type)
at System.Xml.XmlTextReaderImpl.ParseElementContent()
at System.Xml.XmlTextReaderImpl.Read()
at System.Xml.XmlLoader.LoadNode(Boolean skipOverWhitespace)
at System.Xml.XmlLoader.LoadDocSequence(XmlDocument parentDoc)
at System.Xml.XmlLoader.Load(XmlDocument doc, XmlReader reader, Boolean preserveWhitespace)
at System.Xml.XmlDocument.Load(XmlReader reader)
at System.Xml.XmlDocument.Load(String filename)
at ZoneFiveSoftware.SportTracks.IO.LogbookIO.Open(String filename, IJobMonitor monitor, JobResults&
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Re: Installed latest (3Sep) DOWNLOAD, now ST will not open

Postby texmurphy » Tue Sep 08, 2015 1:55 pm

rbowman wrote:...Unexpected end of file while parsing CDATA has occurred. Line 53193, position 6038...

Likely indicates a corrupted Logbook, the xml parser does not like the line and position of the file.

Make copy of your backups then try and load the most recent backup Logbook. If that works, then use that backup Logbook and update/import/edit to current state. Save and maybe do a further backup. Check your disk for possible errors.

Else look at the bad Logbook with an xml editor (I use foxe - http://www.firstobject.com/dn_editor.htm) and see if it is a correctible problem.
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Re: Won't load on Windows 10

Postby philipshambrook » Wed Sep 09, 2015 7:10 am

Too much of a coincidence. Mine too has problems now. I wonder if Windows has updated something that's causing the problem. Last opened on Sunday and all was well. Opened this morning and this.

'.', hexadecimal value 0x00, is an invalid character. Line 109136, position 39784.

at System.Xml.XmlTextReaderImpl.Throw(Exception e)
at System.Xml.XmlTextReaderImpl.Throw(String res, String[] args)
at System.Xml.XmlTextReaderImpl.Throw(Int32 pos, String res, String[] args)
at System.Xml.XmlTextReaderImpl.ThrowInvalidChar(Int32 pos, Char invChar)
at System.Xml.XmlTextReaderImpl.ParseCDataOrComment(XmlNodeType type, Int32& outStartPos, Int32& outEndPos)
at System.Xml.XmlTextReaderImpl.ParseCDataOrComment(XmlNodeType type)
at System.Xml.XmlTextReaderImpl.ParseElementContent()
at System.Xml.XmlTextReaderImpl.Read()
at System.Xml.XmlLoader.LoadNode(Boolean skipOverWhitespace)
at System.Xml.XmlLoader.LoadDocSequence(XmlDocument parentDoc)
at System.Xml.XmlLoader.Load(XmlDocument doc, XmlReader reader, Boolean preserveWhitespace)
at System.Xml.XmlDocument.Load(XmlReader reader)
at System.Xml.XmlDocument.Load(String filename)
at ZoneFiveSoftware.SportTracks.IO.LogbookIO.Open(String filename, IJobMonitor monitor, JobResults& results)
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